At StellaScopes.com we stand behind every purchase that we make 100%. If for any reason you are unsatisfied with your purchase. Simply send the item back to us unused in it's original packaging within 30 days of it's delivery.
Extensive Manufacturer Warranty
All of our manufacturers offer very generous warranty coverage of the products sold through our store. Based upon which brand is purchased that item is also covered from defects in workmanship and quality.
- Explore FirstLight Branded Products: Limited USA One Year Warranty.
- Explore Scientific Branded Telescopes: Limited* USA One Year Warranty, Extendable to Unlimited Lifetime Warranty
- Explore Scientific Branded Eyepieces: Limited* USA One Year Warranty, Extendable to Unlimited Lifetime Warranty
- Explore Scientific Branded Non-Electronic Telescope Accessories: Limited* USA One Year Warranty, Extendable to Unlimited Lifetime Warranty
Levenhuk: All Levenhuk telescopes, microscopes, binoculars and other optical products, except for accessories, carry a lifetime warranty against defects in materials and workmanship; all accessories have a 6-month warranty. This warranty does not cover consumable parts, such as bulbs (incandescent, LED, halogen, energy-saving and other types of bulbs), batteries (rechargeable and non-rechargeable), electrical consumables, etc.
Vixen Optics:Every Vixen telescope, astronomical binocular, and mount is warranted by Vixen Optics to be free of defects in materials and workmanship for a period of 5 years from the date of original purchase in the U.S.A. and Canada. Five year warranty covers all non-electrical/mechanical parts. Electrical parts are warranted for 1 year from date of purchase.